Double-phase, fresh-as-water liquid eye makeup remover. Activates when shaken to gently whisk away even waterproof eye makeup, while conditioning and refreshing the skin. Ideal for sensitive skin and contact lens wearers. Leaves eyes feeling cool and relaxed, with no oily residue. Ophthalmologist-tested for safety.

Average Customer Rating:

4.9

out of

(214 Reviews) 208

Rating Snapshot (214 reviews)

5 stars

202

4 stars

3 stars

2 stars

1 star

210 of 214(98%)reviewers would recommend this product to a friend.

Customer Reviews for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Review 1 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

michrh

from MI

How often do you shop at macys.com? Occasionally

Are you a Macy's Credit Card holder? Yes

What is your age? 25-29

What is your gender? Female

I love this!

November 5, 2007

"This is probably one of the best eye makeup removers I've used. Within the last year, I've done a lot of comparison of beauty products in the drugstore vs. higher-end dept store - and I understand why there is a difference in price. This takes off my mascara so quickly and never stings my eyes like some of the drugstore brands do. A little goes a long way- I only need a couple drops on the cotton square to do the job!"

6 of 8 people found this review helpful.

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Review 2 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

monchai

from Houston, TX

What is your age? 25-29

What is your gender? Female

How often do you shop at macys.com? Occasionally

best toner

April 23, 2013

"I have hormonal acne and oily/combo skin. I loved this toner when I got it with the foam cleanser. So I ordered the toner again! I've used various toners, some mild and some really strong that it sting so badly and dried out my skin. This one is right in between that I feel it cleans any dirt and residue that my cleanser couldn't remove and leaves my skin feeling fresh and cool and doesn't dry it out."

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Review 3 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

MoniquesTruth

from San Diego

What is your age? 25-29

What is your gender? Female

How often do you shop at macys.com? Frequently

Best for mascara

March 21, 2013

"I've been using this product for years!! Have yet to find anything even close to it. I noticed my last bottle was a bit more watery than usual but still works great. Removes waterproof makeup no problem and doesn't leave oily film on your face!"

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Review 4 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

kanariya

from Seattle, WA

What is your age? 30-39

What is your gender? Female

Best eye makeup remover

February 21, 2013

"I've been using this for years. PERFECT for removing waterproof mascara and even false eyelash glue. Gentle and moisturizing."

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Review 5 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

Candy807

from Los Angeles, CA

What is your age? 18-24

What is your gender? Female

How often do you shop at macys.com? Frequently

Best Makeup Remover

February 14, 2013

"This is the best eye makeup remover I have ever used. It's very gentle on sensitive eyes and gets rid of waterproof eyeliner/mascara very easily. Definitely worth the price."

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Review 6 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

cmyshopp

from flagstaff, az

What is your age? 25-29

What is your gender? Female

How often do you shop at macys.com? Frequently

Very nice

January 15, 2013

"This is great for all types of makeup. I don't buy it anymore because it is too expensive for just makeup remover so I go with a cheaper store brand."

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Review 7 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

Misshoney

from Glendale, CA

What is your age? 30-39

What is your gender? Female

How often do you shop at macys.com? Frequently

#1 eye makeup remover on planet

December 15, 2012

"I've been using this product for over 10 years. I have tried others that were recommended to me and have always returned back to using this. This product deserves a reward.
#1 for sensitive eyes, removed heavy duty makeup or light everyday makeup. 5 stars all the way, thanks Lancôme!!!!"

1 of 1 people found this review helpful.

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Review 8 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

originalislandgirl

Best eye make-up remover of all time!!!

September 11, 2012

"Hands down! You will never find a better eye makeup remover than this one! It doesn't sting, it removes every bit of makeup with no greasy after feel. Also, it lasts a long time if you apply it with a q-tip instead of a cotton ball. Just dip the q-tip into the small hole at the top of the dispenser. You will love this eye makeup remover!"

1 of 1 people found this review helpful.

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Review 9 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

qax2012

best eye makeup remover

September 10, 2012

"I've been using this for years. Removes eye makeup so well. Highly recommended!"

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Review 10 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

lookyourbest

Sensitive Eyes

June 18, 2012

"This eye make up remover is so gentle I use it with my lens in and requires little rubbing if any, depending on how much mascara."

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Review 11 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

Mythology

The Best Eye Make Up Remover

June 5, 2012

"Lancome Bi-Facial Double Action Eye Makeup Remover is the best remover of all. It can remove any waterproof mascara in the world. It's not just a great eye makeup remover, but it is the best. No other brand can compare- not even YvesSaintLaurent or shiseido eye makeup remover."

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Review 12 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

dian5

from Paradise, CA

What is your age? 50-60

What is your gender? Female

How often do you shop at macys.com? Occasionally

Best Eye Makeup Remover Ever

June 4, 2012

"I have tried many different eye makeup removers, but I come back to this one every time. I love the way it works and the way it feels."

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Review 13 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

3 out of 5

Would you recommend this product to a friend? No

LadyTexas

Expensive product

June 4, 2012

"Product is OK but too expensive compare to other name brand"

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Review 14 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

martuchi

this is the best makeup remover

May 21, 2012

"excelent I use it all the time is very gentle with youu eyes the best make up remover"

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Review 15 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

Vondahonda

Best Eye Makeup Remover Ever!!

April 24, 2012

"After trying many different eye makeup removers over the years, it is great to have finally found this one. Put a small amount on a cotton pad and press on eyes, makeup dissolves with minimal rubbing. No alcohol, so no drying or stinging of the eyes!! Great product!"

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Review 16 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

sanzhimao

What is your age? 25-29

What is your gender? Female

How often do you shop at macys.com? Occasionally

The best eye makeup remover

February 3, 2012

"Lancome's Bi-Facil Double-Action eye makeup remover is efficient and very gentle, not irritant to my eyes at all. Love the smell, too."

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Review 17 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

RoyalFire

from USA

What is your age? 40-49

What is your gender? Female

How often do you shop at macys.com? Frequently

Wonderful!

November 28, 2011

"I have been using this eye make-up remover for over 15 years and it is the best out there! Not too oily and very gentle on your lashes. This eye make-up remover takes it all off - even my waterproof mascera! Once in a while I have tried other products, but always find myself going back to this one."

1 of 1 people found this review helpful.

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Review 18 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

FlaMicki

from Florida

What is your age? 50-60

What is your gender? Female

How often do you shop at macys.com? Frequently

BI-FACIL Double Action Eye makeup Remover

October 19, 2011

"The best eye makeup remover. Works the best removing waterproof eye makeup. Ive tried several is this is wonderful. I have sensitive skin and have had no problems."

1 of 1 people found this review helpful.

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Review 19 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

Diva66

from wisconsin

What is your age? 40-49

What is your gender? Female

How often do you shop at macys.com? Frequently

Love

September 28, 2011

"This stuff rocks!! It's the best eye makeup remover I have ever used, I will never go back to the old stuff that I have used before!! If you are a smart women which I know you are get this!!"

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Review 20 for Lancome Bi-Facil Double-Action Eye Makeup Remover 4.2 oz

Overall Rating:

5 out of 5

Would you recommend this product to a friend? Yes

cbou

from NE IOWA

What is your age? 40-49

What is your gender? Female

How often do you shop at macys.com? Occasionally

Love Bi-Facil Eye Make up remover!

September 26, 2011

"This stuff is awesome! I have tried other brands, and this is the only one that doesn't sting my eyes or dry out my skin! I always go back to this one and am done trying others! Great product, Lancome!"

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