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Customer Reviews for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer

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Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer

Flavor, freshness and aroma -- one incredible cup at a time. This single-serve, stainless-steel coffee maker from Breville brews the perfect cup without fail, upgraded with new quiet-pump technology and a clever iced beverage function that dispenses a concentrated 3.5-ounce shot of tea or coffee. One-year limited warranty. Model BKC700XL.
Average Customer Rating:
3.25 out of 5
3.3
 out of 
5
(20 Reviews) 20
Open Ratings Snapshot
Rating Snapshot (20 reviews)
5 stars
10
4 stars
0
3 stars
1
2 stars
3
1 star
6
11 of 20(55%)reviewers would recommend this product to a friend.
Customer Reviews for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Review 1 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
2 out of 5
2 out of 5
Would you recommend this product to a friend? No
Customer AvatarJavanut

Disappointed

November 18, 2012
"We decided to pay the extra bucks for the Breville Gourmet based mostly on looks. After less than one year our disappointment continues to mount. First of all the coffee is not hot enough. We routinely have to microwave our cup off coffee after it is dispensed to get to achieve the proper temperature. As if that isn't annoying enough, it now only works intermittently. We have to recycle the entire system, by unplugging and diddling with the head to get it to work. It still looks great ... but if you like to have your coffee when you want it and not when the machine decides it to give it to you, avoid this product!"
1 of 1 people found this review helpful.
Review 2 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarXeniaMom

very disappointed

November 10, 2012
"Not worth the money
Very temperamental machine...I have to clean it all the time and descale it, this could be due to our water but still who wants to clean it every week
I have no problem with the coffee being hot, like others have stated
I do like the variety of serving choices, I use it for 8oz cups and my travel mug the most
kcups works best, but I actually bought it for the use of my own coffee and have found no brands work except Seattles best ground coffee. When using my own coffee, the brew takes a long time, is very slow, and many times get a half a cup of coffee"
Review 3 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarTayven

Love this product!

October 22, 2012
"I bought this 5 years ago (it's the older model but still looks the same). It finally kicked the bucket so I called Breville to see if they could help me~they told me as a courtesy they would send me out this model for free and even pay for shipping! I personally love this thing and Breville is an awesome company that stands behind its product."
Review 4 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarJody55
from Northern California
What is your age? 50-60
What is your gender? Female
How often do you shop at macys.com? Frequently

Excellent!

September 13, 2012
"I had the 600XL Breville for almost 4 years and it recently began showing signs of terminal illness. This is really a good, long life for a small appliance that gets used so frequently. I emailed customer service and explained the symptoms and, after trying all their recommendations without success, I admitted defeat and thanked them for their time. To my great surprise, they offered me a refurbished 700XL, which arrived yesterday! It is so quiet and sports a more subtle light than the brighter blue 600XL light. I will happily enjoy my replacement for as long as it lasts. I found customer service to be polite, helpful, friendly, and responsive."
Review 5 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer Avatarrileytie7213

Very Disappointed in this Breville Product

July 5, 2012
"I purchased this coffee single serve so excited for my family that each could have their favorite cup of coffee. Only to have it hardly used due to the fact the the water does not heat up hot enough to taste. I have actually boiled water and then poured it into the water container to make the water hotter. As another reviewer wrote, it's just barely over room temperature. You add milk and its luke warm. I don't drink coffee, so I didn't realize this until it was too late to return. I give it no stars, but forced to select at least one star, i will for the looks. Very disappointed for my family and will be purchasing a Kruig single serve."
0 of 1 people found this review helpful.
Review 6 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarKPW1

Breville BKC700XL

October 26, 2011
"This product is good for a year or less then it will only give you half a cup. Breville will have you go through elaborate cleaning procedures that will take hours but will not work. They delay as long as possible until the warranty runs out. Check out Brevilles own website and you will see the complaints. Do not buy"
8 of 8 people found this review helpful.
Review 7 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
3 out of 5
3 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarDmadison
from San Diego
What is your age? 30-39
What is your gender? Female

Great product for almost a year.

August 16, 2011
"We loved this coffee machine. When it works it is awesome. The problem is that it only works for a few months. I still might buy another one, but it has a crazy amount of issues. Now that Macys raised the price of the coffee that goes along with these machines, it has been pretty expensive to enjoy a good cup of coffee. Especially when you have to buy a new coffee maker every year."
4 of 4 people found this review helpful.
Review 8 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarJohninPA
from Northeast Pennsylvania
What is your age? 50-60
What is your gender? Male
How often do you shop at macys.com? Frequently
Your cooking skill level is: Intermediate

Great little machine

May 9, 2011
"Awesome coffee Maker, very well made, quick and eazy to use.
Used this for a dinner party and everyone liked how nice this unit worked and all had a choice of coffee or tea.
"
Review 9 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarbreelca
from Shawnee Mission, KS
What is your age? 50-60
What is your gender? Female
How often do you shop at macys.com? Frequently
Your cooking skill level is: Intermediate

Fresh Coffee!!

March 28, 2011
"We LOVE the Breville Coffee Maker and have one at home and one at the office. The choice of coffees, teas, apple cider, hot chocolate are great! We would never have any other coffee maker again!"
Review 10 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
2 out of 5
2 out of 5
Would you recommend this product to a friend? No
Customer AvatarAlexaT
from Bergen County, New Jersey
What is your age? 30-39
What is your gender? Female
How often do you shop at macys.com? Occasionally
Your cooking skill level is: Expert

Breville BKC700XL

January 24, 2011
"This device looks very nice, quietly makes exact ounces selected to brew, and all the features stated would make you think it's a top of the line product.
I consider that for the price, it should function a lot better, as the water temperature feature does not brew a hot enough cup of coffee. If you add room temperature milk, your coffee gets warm, not to mention if you add cold milk, it gets cold. You will not experience a very hot cup of JOE unless you drink it black, or heat up the milk separately.
Also, if you like strong coffee, I recommend that you do not purchase this machine. Even with the 4 oz cup size, you get a very light coffee brew, no matter how bold, or dark roasted the beans are.
I guess it's the quick brewing system that probably does not give enough time for the water temperature to really reach 192 degrees, which is the maximum temperature level.
I expected more from Breville, as nice as it looks and expensive as it is. Sorry, but I am returning my so long waited for coffee maker, because I am not pleased with having a light and cold cup of coffee."
6 of 6 people found this review helpful.
Review 11 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarZoomie
from Houston,Texas
What is your age? 30-39
What is your gender? Male
How often do you shop at macys.com? Frequently
Your cooking skill level is: Intermediate

Horrible product/Customer service Breville

January 24, 2011
"This machine leaves much to be expected. It cost more and it is not worth it. It will not brew. It will read BREWING on screen and no coffee. It will read OPEN HEAD, and still nothing. I gave my Keurig b70 Platinum Edition Coffee Maker away for this Piece of junk. It is not worth what I paid for it. I am not happy with waiting on hold for 20 minutes. I am not happy with having to send the unit back to Breville . I AM NOT HAPPY THAT I HAVE TO BE WITH OUT A COFFEE POT FOR OVER A WEEK !!! Please save your self some money and buy the Keurig b70 Platinum Edition. It is FAR better that this piece of junk Breville has. Please do not let the stainless steel fool you. Its Junk. Breville customer service is horrible. OVER ALL DISAPPOINTMENT. Keurig customer service is awesome and they treat you like you are a person not just a caller."
6 of 7 people found this review helpful.
Review 12 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarLov2Shop2
from Philadelphia
What is your age? 40-49
What is your gender? Female
How often do you shop at macys.com? Frequently
Your cooking skill level is: Intermediate

Love My Breville Coffee!

December 24, 2010
"My husband purchased the Breville BKC700XL Coffee Maker, Gourmet Single Serve Brewer for "me" about a month ago. I LOVE it! Every cup of coffee is perfect! The variety pack it comes with helped me to choose the types of coffee I would perfer to purchase. My husband, children and friends enjoy my Breville as well! The children perfer the hot cocoa and the ice teas of course! We're all truly delighted with it AND its a Beauty sitting on my counter top!"
1 of 1 people found this review helpful.
Review 13 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarRGSutkoff

Throw away your Keurig NOW

November 25, 2010
"Had a Keurig for about a year. It was LOUD. You could hear it from the second floor of the home. It finally started leaking and then making a groaning noise so out in the trash it went. Two days later we got this Breville. I honestly did not think it worked when I pressed the brew button because I was so used to the noise from the Keurig. Then the coffee came out and I was shocked. It brewed a cup of coffee without waking up the entire house. This is one quiet machine. It does require extra cleaning care as it is stainless steel but it looks fantastic with stainless steel appliances. Overall: Expensive and worth every penny!"
3 of 3 people found this review helpful.
Review 14 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarlucas82
from Mount Dora, FL

Good product

September 19, 2010
"We have had this coffee maker for about 6 months. We use it daily with no issues. We are very happy with this purchase!"
Review 15 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarmasskate
from Massachusetts
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? Yes
What is your age? 25-29
What is your gender? Female

best coffee maker out there

April 29, 2010
"I bought this as a gift for my parents 3 years ago. They LOVE it...they make several single cups of coffee a day. (tea and cocoa too!) You can either get the pods or use coffee grinds to put into the machine. It's very easy to clean and change the water filter. The pods can get expensive- but you can buy them a lot cheaper in bulk at BJ's or Costco. This machine is great! Breville is a very high end brand- excellent quality. I would highly recommmend this product."
2 of 2 people found this review helpful.
Review 16 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarBrevilleOwner
from Pittsfield MA
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? Yes
What is your age? 50-60
What is your gender? Male

Buyer Beware

April 5, 2010
"I bought one of these machines in November 2009 and the pump is so loud it could wake the dead! Breville does not stand behind there products and I have a machine collecting dust in my basement. The model I have is the BKC600XL the twin to this model shown. This one (700 series) is supposed to have Quiet Brew Technology. Do your shopping but better yet don't buy it at all. Breville told me my machine is supposed to be loud and vibrate, that was there solution for a machine of this caliber."
1 of 6 people found this review helpful.
Review 17 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarMagic1
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? No
What is your age? 50-60
What is your gender? Male

Breville BKC700XL

March 29, 2010
"I bought this item for my personal use and enjoy a good brew of coffee. I have used this machine for over a month and have zero complaints...This is a great product!! Very easy to use and love the selections of K-cups. This was a great buy........"
Review 18 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarAnonymous
from ny
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? No
What is your age? 40-49
What is your gender? Male

March 24, 2010
"I purchased Breville bkc700 xl from Macy's. Excellent turn-around time to receive machine.Worked great for a week.After 1 week,stopped working. Called Breville and told to send directly to them and i would receive new machine in a week.One month later,still nothing received.Numerous calls made to Breville and told out of stock and need to wait till more units arrive. Asked for specific dates and no dates are available for shipping.Have been without machine and get up 1 hour early every day to go buy Tim Horton's coffee. Nothing offerred from Breville for replacement yet. Very disappointed and find it very hard to recommend any products from this company."
6 of 6 people found this review helpful.
Review 19 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
2 out of 5
2 out of 5
Would you recommend this product to a friend? No
Customer AvatarChristmasCarole
from Olympia, WA
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? Yes
What is your age? Over 60
What is your gender? Female

Poor Breville Customer Service

February 12, 2010
"The instruction booklet for this machine has a label on the front saying not to return it to the retailer but to contact Breville USA about problems. The first week we had it, it would not make coffee when the display said "Brewing" and would spit out twice as much on the next cycle. When I phoned Breville, I spent a lengthy time on hold, then chose the option to leave my number for a rep to return my call. Two weeks later, no one has called me and we are still having trouble with the machine. When it does work, it makes good coffee but I would expect better customer service for an appliance this pricey."
3 of 3 people found this review helpful.
Review 20 for Breville BKC700XL Coffee Maker Gourmet Single Serve Brewer
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarcoffeepro
from pleasant valley, new york
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? Yes
What is your age? 40-49
What is your gender? Male

breville

December 14, 2009
"love the product ..no waste, easy to use... can't wait to enjoy summer with the cold beverage feature..
5 stars with macy's purchase
"