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Customer Reviews for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H

Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H

Classic button-tufting and a sloped-arm design add vintage appeal to the Chloe sofa. Available exclusively at Macy's, this distinctive piece features high-density foam cushions and a sinuous spring system for exceptional comfort and durability. Metro Living sofa design is a few inches smaller than traditional sofas, making it a great fit in apartments and smaller living spaces.
Average Customer Rating:
4.333 out of 5
4.3
 out of 
5
(54 Reviews) 54
Open Ratings Snapshot
Rating Snapshot (54 reviews)
5 stars
38
4 stars
8
3 stars
2
2 stars
0
1 star
6
45 of 53(85%)reviewers would recommend this product to a friend.
Customer Questions & Answers:
2 Questions | 1 Answer
Customer Reviews for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Review 1 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
3 out of 5
3 out of 5
Would you recommend this product to a friend? No
Customer AvatarMTeck

Not for homes with pets

April 22, 2013
"I wanted to wait to review my sofa after I had it for a while. So, approximately a year ago, I purchased the Chloe sofa in seafoam. Customer service and delivery were great. The sofa is pretty, unique, and comfortable. Seafoam is a blue/grey/green color, the type of color that looks very different depending on the wall color and lighting. I have pinky-beige walls, which look great (warm beiges and grays work with this; cool grays do not.) I also have some teal accent pieces that clash. Whites or warm neutrals will work best.
Like other reviewers, I experienced loose fabric.This is my main piece of sitting furniture, and I notice the cushions that are the most used wrinkle with the extra fabric. But the real issue I have is that I have pets. Although none of them are furniture clawers, I've noticed several little tears in the fabric. My previous sofa was also microfiber, but there was no tearing; this fabric is thinner and vulnerable to claws, and I can see a big dog making big tears. For this reason, I haven't purchased additional pieces from this collection.
The good news is that it does seem to clean up relatively well. (I did purchase the cleaning package and am happy with it--red wine, anyone--but I can often just use a wet sponge to clean up.) In addition, it's pretty roomy and comfortable, even for an apartment-sized piece.
Overall, for the price, this is a great buy. It's a very swank-looking piece and pretty comfortable. The downside is that it really doesn't work for pets--especially cats with sharp claws.
As for me, I feel I'll need to get a new living room sofa within a year or so. BUT, I will keep this sofa and move it the my bedroom. It's too pretty to get rid of.
If you're into perfectionism, don't get this sofa; if you're into style and you don't have cats or small-clawed dogs, or if you"
4 of 5 people found this review helpful.
Review 2 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
3 out of 5
3 out of 5
Would you recommend this product to a friend? No
Customer AvatarHonestreviewer23

I like it...3.5/5

April 22, 2013
"I bought the granite sofa and love seat. I've had it for about a year now and i still like it...i don't love it. The couch will probably last for another 2-3 years before i replace it. The cushions are creasing and we try our best to flip and fluff before company comes over. We do a lot of lounging on the sofa and I actually think it's comfortable. Overall i'm okay with my purchase."
Review 3 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
4 out of 5
4 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarang0418
from Winston Salem, NC
What is your age? 25-29
What is your gender? Female
How often do you shop at macys.com? First time
This item is for your: House

Comfortable & Stylish

April 14, 2013
"I bought this couch in the seafoam color about 6 weeks ago. Pros: love the color (it's a neutral shade of blue), love the fabric (I have a dark brown dog who sheds a lot and sits on the couch, but most of her hair doesn't seem to stick, and when it does it comes off easily with a lint brush), love the style and size (fits nicely into a smaller-sized living room but 3 people can still sit on it). Cons: ok some people have talked about the cushions...this is the first sofa I've bought that has 3 separate seat cushions (previous sofas just had one single bench-seat), and they do move a LITTLE but not that much. I personally think the sofa is really comfortable; I didn't want a sofa that you sank into so deep that you struggle to get back out. The cushions are a little firm but I feel certain that most of that is because of how new the sofa is; the more often it's used the more plush it will (and has) become. I saw and sat on a sample sofa before buying so I knew what I was getting into...but again, I think the cushions are comfortable and I've already taken several naps on it!"
3 of 3 people found this review helpful.
Review 4 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarAllThingsVintage
from Colorado Springs, CO
What is your age? 40-49
What is your gender? Female
How often do you shop at macys.com? Occasionally
This item is for your: House

Stylish sofa

December 26, 2012
"I purchased the cream colored Chloe sofa for my living room. I love it. The color is warm and it is very comfortable and soft. The delivery associates were timely, friendly and courteous and even offered to vacuum after they were done. They wore booties and gloves. For the price, this sofa is a great deal and adds timeless sophistication to my living room."
4 of 4 people found this review helpful.
Review 5 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
4 out of 5
4 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarEespin
from Sugar Land, TX
What is your age? 30-39
What is your gender? Female
How often do you shop at macys.com? Frequently
This item is for your: House

Great Look and Color! Not for lounging!

December 23, 2012
Reviewer Images
(click to see full-size image)
User submitted photo
User submitted photo
"I love these couches. I bought two of them for my family room. The style is modern but vintage, to me. They fit my style perfectly! I had to switch them over to the living room since they are not the most comfortable sofas out there. They look great, very easy to clean any spills off of, I should know, I have a two year old. They are comfortable and soft, but not the kind to read a book in and relax. I have ordered the Elliot sectional for the family room. I would definately recommend them otherwise."
10 of 13 people found this review helpful.
Review 6 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarSofaLady

Extremely Disappointed

November 10, 2012
"Based on the positive reviews, I really wanted to like this sofa, but the cushions wrinkle and crease very easily. I noticed the creases soon after I bought it. The sofa is only a few months old, and it already looks like I've had it for years. I will probably recover the cushions or get a whole new sofa. I've never had this problem before with previous sofas and chairs that I've bought elsewhere. I will not buy any upholstered furniture at Macy's again."
14 of 19 people found this review helpful.
Review 7 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarDisappointedcc

Very disappointed

October 24, 2012
"I purchased this sofa several months ago and prior to the purchase read the reviews. The reviews at that time were all good. I agree with recent reviews. The sofa and chair they look great but I must say the sofa cushions are very uncomfortable, they shift and they feel like you are sitting on a rock. If the sofa is going to be in a room for show and you just sit on it once in awhile purchase it but if it is your main piece of furniture do not purchase it. I have no problems with the legs but as for comfort is horrible. Very upset with the purchase"
11 of 13 people found this review helpful.
Review 8 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarbradys
from Morristown, NJ
What is your age? 50-60
What is your gender? Female
How often do you shop at macys.com? Occasionally
This item is for your: House

Perfect for us

October 17, 2012
"I have been looking at this sofa for a while and read the reviews very mixed but bought it anyway. For our new home it seems to work it is very confy and just the perfect fit to the room. Everyone who has sat on it says looks expensive. I have not noticed any issues with the fabric or legs. I also have to say the men who delivered it could not have been better they even asked to wash thier hands before they touched the sofa since I bought the ivory one. They were great."
5 of 5 people found this review helpful.
Review 9 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarKHaus

Still Beautiful...

October 13, 2012
"We purchased the Chloe sofa in ivory almost three years ago. We did purchase the protection plan (we have two kids and a dog) and we do take care of our sofa. The dog does not sit on it, but she does lean now and then. Pet hair is barely noticeable and removes easily. We have had a few mishaps--a baby threw up on it, a blue ink pen dropped, etc. But everything has wiped up perfectly! We did cover the arms to protect the corners from graying. I do adjust the cushions before company comes over--I suppose they move a bit, but not as bad as other sofas I've had. The upholstery has stretched a tad, or the cushions have shrunk a bit, but either way--the sofa is still incredibly comfortable and pretty."
6 of 6 people found this review helpful.
Review 10 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarAllyNYC

Lux Luv

September 23, 2012
"I was eyeballing this sofa for a long time and finally decided to buy it. I must say I love it. It is extremely comfortable to the point where the moment I lay down I'm fast asleep. Good or bad you can decide. I've gotten many compliment on this sofa and is definitely an eye catcher."
4 of 6 people found this review helpful.
Review 11 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarCityGalChic

I really wanted to like it...

August 14, 2012
"I really wanted to like this sofa. While it is pretty, it is horrible quality. The legs do not stay on right, the fabric sags and when you sit on the sofa it barely feels like there is a cushion. Do yourself a favor and do not order this piece."
9 of 19 people found this review helpful.
Review 12 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarAwfulQuality

Not Holding Up

August 7, 2012
"I am very disappointed. Had sofa and loveseat for 18 months and have already had to have the cushions restuffed under warranty..six months later, they need to restuffed! Fabric is holding up well. Nothing else though."
5 of 6 people found this review helpful.
Review 13 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarKTomTom

AWESOME SOFA SOOOOO IN LOVE WITH IT

July 11, 2012
"I had a picture of this sofa in my wallet for 2 years before I finally broke down and bought it. Mine is granite, or grey. It is incredibly soft and looks so stylish in my apartment. I have a small child yet the cushions don't slide off like some people have said. Plus the cushions are reversible,, which I like in case of spills. All I can say is that if you are on the fence, Buy this sofa. You will love it. It makes me so happy at the end of the day when I come home and relax in style."
8 of 8 people found this review helpful.
Review 14 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer Avatarskfptl

Disappointed

July 10, 2012
"The seat cushions do not stay in place when you get up and the fabric is wrinkled after sitting on it. Sorry I bought this group.
It was a mistake. I have to straighten up all the seat cushions after anyone sits on it, this is a huge annoyance. Only had it couple of weeks and the fabric wrinkles and looks worn already.
"
6 of 7 people found this review helpful.
Review 15 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarlovestoswim
from chicago
What is your age? 30-39
How often do you shop at macys.com? Occasionally

great buy!

June 15, 2012
Reviewer Images
(click to see full-size image)
User submitted photo
"love this sofa! great quality, super comfortable, and it looks awesome."
13 of 16 people found this review helpful.
Review 16 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarpaintedpeggies

Beautiful, comfy sofa!

June 14, 2012
"We have owned this sofa for a year; I had to order it after falling in love with it on the website. I truly think the tufting is beautiful, but was a little worried the fabric would not be kid-friendly. ( We had a leather set before that could really take a beating)
I am happy to report that with even three children and daily use, the sofa has held up perfectly. I still think it is gorgeous and it makes my living room look so put together and polished. (we have the slate grey)"
9 of 10 people found this review helpful.
Review 17 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarjacquie5
from Cleveland OH
What is your age? Over 60
What is your gender? Female
How often do you shop at macys.com? Frequently
This item is for your: House

I agree...what a pleasant experience!!!

June 4, 2012
"I ordered this sofa by phone after reading all reviews. Ordered it in granite. Since color was special order was told it would take until July to get it. Since I was in no hurry that was fine. I am now looking at my beautiful sofa delivered several weeks earlier than expected by the most efficient, courteous and friendly delivery team ever. Everyone I dealt with at Macy's was wonderful. I love the sofa. Great quality and well-made. Color is perfect as it is neutral and works well with any color. It is stylish and soft and comfortable. Can't say enough good things about it. Not overpowering in a small living room Love it!"
5 of 6 people found this review helpful.
Review 18 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarCatLovesMacys
from Joliet, IL
What is your age? 50-60
What is your gender? Female
How often do you shop at macys.com? Occasionally

What a pleasant experience this has been......

May 19, 2012
"This sofa was just delivered and I have to report that I have never been so pleased with a delivery service. What a pleasant experience this has been from ordering to delivery! The sofa is fabulous, I ordered it in ivory and it is perfect with any decor. Beautiful, comfortable, the perfect size for any size room. I bought the protection plan and feel it's well worth the price. I am extremely happy that I made this purchase and have VERY HIGH PRAISE FOR MACY'S DELIVERY SERVICE. They are true professionals."
8 of 8 people found this review helpful.
Review 19 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarqween

Sooooo Comfortable

May 1, 2012
"Purchased sofa & 2 chairs in ivory. Very soft and comfortable. I love it!"
4 of 6 people found this review helpful.
Review 20 for Chloe Fabric Velvet Metro Living Sofa 76W x 36D x 34H
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarLaurieAC

Love my sofa.

April 16, 2012
"I ordered the Chocolate...special order. Well worth it. Beautiful sofa and soooo comfy!"
4 of 4 people found this review helpful.
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