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Customer Reviews for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa

Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa

Chic sectional sofa by day. Functional sleeper by night. This versatile collection lets you transform a sharp contemporary space into a convenient bed for guests, any time you please. Crafted with luxuriously supple leather for long-lasting comfort and durability. Please select a specific furniture piece or set for more information.
Average Customer Rating:
4.074 out of 5
4.1
 out of 
5
(68 Reviews) 66
Open Ratings Snapshot
Rating Snapshot (68 reviews)
5 stars
39
4 stars
14
3 stars
4
2 stars
3
1 star
8
54 of 68(79%)reviewers would recommend this product to a friend.
Customer Questions & Answers:
1 Question | 2 Answers
Customer Reviews for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Review 1 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarSnudu

Buyer's remorse

June 28, 2012
"I bought this sectional because I wanted a contemporary design and a lively color rather than the standard white, black or brown. I've used this only 2.5 months and am having buyer's remorse big time. The leather is very flimsy and we already have a scratch/tear. My husband and I and occasional guests use this once in a while, so I shudder to think of how it will hold up when my son starts jumping on it. The material underneath the extended section is already sagging to the ground. I know the design look nice but STAY AWAY if you don't want to end up having to buy another sectional in a year or two."
2 of 4 people found this review helpful.
Review 2 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
3 out of 5
3 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarRealLlife

Looks nice but rough leather and fairly firm cushions

April 22, 2012
"Our sofa just arrived and it looks great! We wanted a specific dimension and this sectional was the size we needed, plus we thought it looked nice. We were not able to sit on this specific sofa, but we sat on ones by the same company, which the salesman told us sat the same. Unfortunately, this sectional is not nearly as comfortable and the leather is much rougher. The sofa sits nice, but the cushions are not very soft and the leather has a rough texture (we bought the brown color). My husband described the leather as looking and feeling like cheap car leather. It is not soft, like other reviewers described (at least not in the brown). If you want a fairly firm couch, with textured leather that looks nice then this is the couch for you."
2 of 2 people found this review helpful.
Review 3 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarJennieA
from Langhorne PA
What is your age? 50-60
What is your gender? Female
How often do you shop at macys.com? Frequently
This item is for your: House

Leather like butter & very mid-century - Love love love it!

December 1, 2011
"“First of all a huge compliment to Ben at the Macy's Furniture @ the Neshaminy Mall (Bensalem, PA#. He exceeded my expectations and our journey to place the order which had many twists & turns #original order changed & Macy's cancellation system could use some tweaking vs. voiding total order & re-entering a new#. However, Ben kept in contact with us via cell every few days checking delivery progress #shipped to our condo in FLA# & shipping updates. Also rec’d updates via email. His Mgr. Sandy was completely approachable and helped guide the transaction smoothly #a long time employee of Macy's). The 3-pc leather set is now in place in our new condo & is absolutely beautiful. I'm hoping I can post a photo too. The leather is like butter & the pieces are somewhat mid-century moderne which we love. Also purchased the 7-year protection “give back” plan. You can’t beat that. If you don’t use it you are refunded in full. That’s a pretty great guarantee & hope we don’t need to use it but one is always skeptical with leather. That outcome will be determined. The delivery men were friendly & efficient to be careful of any damage while entering and setting up. My only issue with the delivery men is while they were being very careful … what they didn’t realize is that the gloves they wear “all day” were dirty and left dark fingerprints on the yellow butter-like leather sofa. It was easily removable but if someone is reading this from Macy’s I hope they make that adjustment. Could use a “white glove” approach. In closing we are happy as clams in our new beach condo and Ben @ Macy’s helped make it a reality  JAS”"
4 of 4 people found this review helpful.
Review 4 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarJCaffarella
from Littleton, MA
What is your age? 40-49
What is your gender? Male
How often do you shop at macys.com? Occasionally
This item is for your: House

3 years later and still loving it.

November 17, 2011
"I purchased this sofa bed in the dark brown color from Macy's 3 years ago as seating for a newly contructed media/entertainment room. This sofa has been used almost daily by a family of 4 (5 if you include the cat) for watching tv and movies and playing video games since the date of purchase, and it still look like new. I haven't experienced the sagging seat issues or wrinkling leather described by many other reviewers. We have also used the sleeper bed many times. The mattress is firm but comfortable. The only issue we had with this sofa bed in the 3 years I've owned it is that a plastic fitting for the support at the foot of the bed broke because the bed was not folded correctly. I applied glue to the broken part of the fitting and it works, but this fitting probably should have been constructed of metal instead of plastic. Every so often, I treat the leather with Lexol, a good quality leather conditioner. I expect to receive several more years of service out of this sofa bed. Overall I'm very pleased with this sofa bed and will look to buy another when this one is eventually in need of replacement."
5 of 5 people found this review helpful.
Review 5 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarAAR82TaTToo
from Bremerton, WA
What is your age? 25-29
What is your gender? Male
How often do you shop at macys.com? First time

I bought this

October 13, 2011
"So I have been looking for a sofa for a little over 6 months now, and I new that I wanted a leather sectional, that wasn't brown, or black. I decided that I really liked the more tangerine in color approach. Right after I walked into the store, I started walking and right off the bat saw this particular sofa. The color was exactly what I had been looking for and it was a sectional, and a bonus it had a sofa bed with it. I went back a fee more times to make sure that it really was the one that I wanted, and once I figured out the money and saved it, I came in and bought it.
Over all service of the staff and employees was very friendly and open minded and willing to work with me the best that they could.
Delivery was very prompt, and quicker then what I thought it was going to be. The delivery guys where very polite and put the sofa exactly where I wanted.
As for the sofa itself, it is very comfortable and I am very satisfied with the sofa bed as well, it got used the fist night we had it, by a fellow coworker that needed a place to crash for the night.
I asked him how his rest was and the comfort of the bed. He agreed that it was a good one for sleeping.
I really enjoy this purchase and I am truly looking forward to doing more business with Macy's furniture again. W
5 stars.
Thank you,
Aaron"
3 of 4 people found this review helpful.
Review 6 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarkhineli
from california
What is your age? 30-39
What is your gender? Female
How often do you shop at macys.com? Occasionally

excellent sofa

October 10, 2011
"I bought this sectional almost 2 years ago and it is just as new today. It is so comfortable and I felt asleep many times on it. Although my 3 yo daughter jumps on it so often, this sofa looks and feels amazing."
3 of 3 people found this review helpful.
Review 7 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarYoland
from BROOKLYN, NY
What is your age? 30-39
What is your gender? Female
How often do you shop at macys.com? Frequently
This item is for your: Appartment

Terrible Sectional

June 1, 2011
"Poor workmanship, This sectional is poor in quality and support. It crys when sat on and started to sink after a months. I have replaced this sectional 3x's to many. Returned......//././././././ THIS WAS A TERRIBLE PURCHASE. VERY DISAPPOINTED............"
6 of 6 people found this review helpful.
Review 8 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarmahwahgirl
from NJ
What is your age? 30-39
What is your gender? Female
How often do you shop at macys.com? Occasionally
This item is for your: House

Very nice

June 1, 2011
"Had it for about 3 years, no complaints. love it! Everyone compliments on the color. Although, we had problems with Macys delivery."
2 of 6 people found this review helpful.
Review 9 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer Avatarpappyjack
from Franklin, Tn
What is your age? Over 60
What is your gender? Male
How often do you shop at macys.com? Frequently
This item is for your: House

Looks good, seating bad

April 10, 2011
"We have purchased many home furnishings from Macy's. And have always been pleased. This sectional did not hold up. Only my wife and I have used this sofa. About a year ago it began sagging and now the webbing is gone. We have to sit on the edge now. The warranty was for two years. We purchaed about 2 1/2 years ago.
Not recommend. The sleeper would probalby be ok, we purchased without the sleeper option.
"
6 of 6 people found this review helpful.
Review 10 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarkkbb
from Virginia
What is your age? 30-39
What is your gender? Female
How often do you shop at macys.com? Occasionally
This item is for your: House

So far so good- since 2008!

March 5, 2011
"We bought this at Macy's in the Spring of 2008. It has held up great- we keep it in our playroom/family room and have had no problems with it whatsoever. It was a difficult piece to move when we changed rooms, but it's been great- and cleans up perfectly with the kids and animals all over it all the time. We would definitely purchase again. It's the sleeper sofa version, and so its a nice way for our playroom to double as a 2nd guest room as well."
4 of 4 people found this review helpful.
Review 11 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer Avatartoulouse

pretty piece of junk

January 25, 2011
"I was thrilled when I got this sofa. Then a couple of months later there were permanent valleys where people sat. After a service call I was stunned to see how poorly this sofa is made. It is basically held up with elastic straps and foam. The sofa continues to cave, it is hard and extremely uncomfortable at this point. A huge waste of money that I did not have to waste!"
Review 12 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
4 out of 5
4 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarSunshineStateShopper
from Tampa, FL
What is your age? 50-60
What is your gender? Female
How often do you shop at macys.com? Occasionally
This item is for your: House

So far, so good

November 2, 2010
"I'm still kind of holding my breath after reading previous reviews, but so far, I like it very much. Yes, there is a slight gap between the chaise and the sleeper sofa sections, and the sleep sofa cushion seems a little bit firmer than the chaise cushion, but after a month I haven't noticed any unsightly wrinkles or sagging.
It's very comfortable, attractive, and seems sturdy enough to be pet-friendly.
"
1 of 1 people found this review helpful.
Review 13 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
4 out of 5
4 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarRese
from Connecticut
What is your age? 30-39
What is your gender? Female
How often do you shop at macys.com? Occasionally
This item is for your: House

Gorgeous!!

September 22, 2010
Reviewer Images
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User submitted photo
"Let me start by saying, I am a very frugal shopper (like most) so when paying top $$$ for something, I expect well built, good quality items. I must admit I was a little scared to purchase this after reading some of the other reviews, but over all I am happy with my purchase. I have had this sectional for about 8mths and it has received sooooo many compliments! I mean everyone that comes in the door comments on how gorgeous this thing is. From freinds and family to the cable guy and handy man! Yes even guys have commented on it!!! So with that said, it looks beautiful.
Now on the down side--yeah unfortunately there is a down side :-( I have the sleeper-not sure if that's part of the proplem. It is realy firm when you sit down. Almost uncomfortable (you can feel the springs when you first sit). For now its ok but I'm thinking it may not wear well. We do not sit on it every day (we also have a family room). Also, were the two pieces connect (on the back) there is a noticeable gap (not quit lined up).
I still will rate this sectional four stars because it is gorgeous. Cannot give it 5 stars because of its flaws.
"
1 of 1 people found this review helpful.
Review 14 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarPs103
from New England
What is your age? 40-49
What is your gender? Female
How often do you shop at macys.com? Frequently
This item is for your: House

disappointed

September 4, 2010
"Purchased sleeper set. First sofa was damaged during delivery. While i awaited replacement i noticed that within the first 10 days or so, the leather wrinkled - cushions do not bounce back to original shape. Seems that cushions are poor quality. Sleeper side much too firm and chaise side much too soft. An inch or more difference where they meet in the corner. Thinking that i just had a defective one, i hope the replacement would be better. Replacement sofa arrived and same thing happened- sagging and wrinkling with in days of receipt. It looks old after such a short time. It is such a unique shape and color which makes it soo disappointing. we are returning and searching for replacement sofa. :(
One postive is that the customer service was prompt, courteous, professional and personable. I have several pieces of furniture from Macy's which are durable and of good quality. I hope the next piece is like that!
"
1 of 1 people found this review helpful.
Review 15 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
4 out of 5
4 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarpinkytoe
from Seattle
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? Yes
What is your age? 25-29
What is your gender? Female

Nice piece

June 13, 2010
"we bought it 7months ago. looks nice in the living room. teracota color is beautiful. the only problem is that is sags too much and the seating where the two pieces connect doesn't have enough support."
1 of 1 people found this review helpful.
Review 16 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
4 out of 5
4 out of 5
Would you recommend this product to a friend? Yes
Customer Avataralwaysanopinion
from MN
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? No
What is your age? 40-49
What is your gender? Female

The good, the bad and the ugly

May 7, 2010
"So here is the deal, before purchasing this couch I read all the reviews. So I went into it in the "buyer beware" mode. When the couch was first delivered it looked a little wrinkled but it is leather, so I accepted that as it being a natural material.
I love the look and feel of it but after about five months I noticed the leg in the crook of the couch was bent sideways and it was sagging were the two pieces joined together. Now we dont use this piece everyday and we are not big folks (not that it should really make a difference) so I was not pleased.
Macy's was great and sent out a repair tech within a week to take a look. It ends up it was not the leg, but the whole frame was broken in two. He thought it was probably like this before delivery. Another was sent to me in less than a week.
So this is the weird thing, when the new one came it looked like a completely differently made item. You can bounce a quarter off the cushions and it has a really pleasant smell to it the other didn't, it also had tags on it that were not on the other.
We will see how this one does. Macy's customer service is the best I have ever had and if you want to take a chance on it go for it. We are glad we did as we love it, but just be sure to watch it like a hawk.
So the long and short of it is I cant recommend this piece as not everyone wants to be concerned about a new couch, but it does look great and will hopefully look great in the future also. BTW there is a 10 year warranty that comes with it regarding the frame."
4 of 4 people found this review helpful.
Review 17 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
4 out of 5
4 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarjsw748
from Richmond, VA
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? No
What is your age? Over 60
What is your gender? Male

Love this Sectional

April 1, 2010
"Bought the Renata Leather Sectional about 10 months ago. Thought I'd wait before I wrote a review. Gotta admit I LOVE it! It was the only reasonably priced leather sectional that I found with a chaise that was also a sleeper. It's modern, comfortable, exceptionally attractive and has proven to be very durable. A fantastic value for the price!"
Review 18 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
1 out of 5
1 out of 5
Would you recommend this product to a friend? No
Customer AvatarMacysValleyFairShopper
from Bay Area, CA
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? Yes
What is your age? 30-39
What is your gender? Female

Great color and look but awful product

March 29, 2010
"We bought it for our family room and it looked beautiful in our room after delivery (very prompt. Best in business). But only after a month it started to sag. We are only 150 and 105 lb couple and using it lightly. We called Macy's and they sent a technician to take a look. He was also amazed to see the condition. He sent his report and Macy's offered to return it. We are very happy with the customer service but sad to see the sectional go. We are back in the market and thinking of buying vice versa from Macy's itself."
Review 19 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
2 out of 5
2 out of 5
Would you recommend this product to a friend? No
Customer AvatarAnonymous
from Studio City, CA
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? Yes
What is your age? 30-39
What is your gender? Female

Not really good

March 24, 2010
"We got it about 6 month, carefully using Renata.BUT.
One section of this unit already got internal foam damage. Gonna trash it I guess in next 6-8 month, till it's totally die. Quality of leather - no complaint. Something wrong with frame parts. Think better before you decide to buy that unit.
"
Review 20 for Renata Living Room Furniture Sets & Pieces Leather Sectional Sofa
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarbcyde
from Oviedo, FL
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? Yes
What is your age? 25-29
What is your gender? Male

Awesome Sectional!

January 6, 2010
"I have had this sectional for about a month, and I'm very happy with my purchase so far. I was a little wary about the color, but since it's been in my home, I love it. After about a week the leather started to wrinkle, but still looks good. The salesman in the store told me that the model on display was a year old and this is what I should expect to look like after I break it in, but the leather on my sectional looks a lot more wrinkled after a month than the display model did."
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