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Customer Reviews for Roma Leather Sofa Living Room Furniture Collection

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Roma Leather Sofa Living Room Furniture Collection

Furnish your home with charming style and long-lasting comfort. Featuring luxurious foam cushioning and extra-wide roll arms, the Roma collection brings a cozy, casual feel to your living room that you'll love coming home to every day. Please select a specific furniture piece or set for more information.
Average Customer Rating:
4.667 out of 5
4.7
 out of 
5
(30 Reviews) 30
Open Ratings Snapshot
Rating Snapshot (30 reviews)
5 stars
23
4 stars
4
3 stars
3
2 stars
0
1 star
0
28 of 30(93%)reviewers would recommend this product to a friend.
Customer Reviews for Roma Leather Sofa Living Room Furniture Collection
Review 1 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarPOPA
from DORA, FL
What is your age? 40-49
What is your gender? Female
How often do you shop at macys.com? Frequently
This item is for your: House

BEAUTIFUL FURNITURE

April 22, 2011
"WE LOVE OUR LOVE SEAT AND SOFA. THEY ARE EXTREMELY STURDY YET SUPER COMFORTABLE. WE MADE THE RIGHT DECISION IN CHOOSING THE CAMEL COLOR. NO REGRETS, ALL WE NEED IS THE OTTOMAN."
1 of 1 people found this review helpful.
Review 2 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
4 out of 5
4 out of 5
Would you recommend this product to a friend? Yes
Customer Avataroliviaga
from Santa Rosa
What is your age? Over 60
How often do you shop at macys.com? Frequently
This item is for your: House

Roam couch and love seat

October 18, 2010
"Great soft feel to leather and looks great. Have been using the sofa for 6 months and am beginning to notice the spot that is most used by my family as slightly more rounded on the cushion edge. I would definately recommend."
1 of 2 people found this review helpful.
Review 3 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarlynnez
from Sacramento, CA
What is your age? 40-49
What is your gender? Female
How often do you shop at macys.com? First time

Love the set

June 28, 2010
"I got sofa and love seat. They are so beautiful. Nice look and feel."
Review 4 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarLoveTheMacys
from Patterson, CA
What is your age? 40-49
What is your gender? Female
How often do you shop at macys.com? Frequently
This item is for your: House

Love my leather

June 25, 2010
Reviewer Images
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"We bought this three piece set a little over 2 years ago and still looking new. Very comfortable and elegant. Love Macy's for having such a wonderful furnitures and reasonable prices."
0 of 1 people found this review helpful.
Review 5 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
4 out of 5
4 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarinfoseeker
from Springdale, PA
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? No
What is your age? 40-49
What is your gender? Female

Roma 4 piece set-Espresso

May 15, 2010
Reviewer Images
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User submitted photo
User submitted photo
"I received my 4 piece set in Espresso a few weeks ago. The color is beautiful and very rich looking. I am waiting for my second exchange on the sofa, the original had a white mark on the leather seat, the second had scratched ripples on the cushion back, so I'm waiting on my third! Hope it's a good one! My only complaint is the rippling of the leather on the seats after only a few weeks, especially on the loveseat. I did report to customer service and if it becomes worse they will replace it. It seems that the leather is different on some of the pieces, though I believe that is normal due to the different parts of the hide. I hope it doesn't get worse, as I love this set! Customer service is wonderful! They get 5 stars! Way to go Macy's!"
2 of 2 people found this review helpful.
Review 6 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarJVille
from Jacksonville, Fl
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? No
What is your age? 40-49
What is your gender? Male

Worth the wait Couch and Loveseat

May 15, 2010
"Well, originally I had chosen the Cafe'Latte set. Very beautiful set. I actually went to the Dadeland Miami, Fl. showroom floor to see it and sit on the couch. However, the color Cafe'Latte is a highly requested item and was out of stock with a long delivery time. So I switch to the Espresso and I really fell in loved with the set. The couch and loveseat cushions are very comfortable and both look and feel very solid. The leather looks great. The leather also feels great. Its not to hard and or soft. Just right. I would recommend buying the sofa and loveseat. I did notice with my set that the loveseat cushions were a little harder. However. it still sits wonderful."
Review 7 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
3 out of 5
3 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarLeatherLover55
from Palm Springs, CA
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? No
What is your age? 50-60
What is your gender? Male

I don't like wrinkle & sag on my couch or my face!

April 12, 2010
"Over the last 10 years I have purchased 3 leather sectionals from Macy's. These sectionals (including the Roma line) are made by the Italian company Chateau de Aux. Though there were returns, overall I loved the sectionals. This is not the case with the Roma line. The problem: The company does not put zippers in the cushions, which make it impossible to restuff them when they start to sag, and they will sag & wrinkle over time. Where do most people sit on a 3 cushion couch? In the middle. A year after purchase my Roma couch looks beautiful except for the center seat cushion which sags in & is full of wrinkles from compression & makes the couch look old & ugly. As my sectionals aged the compression, sag & wrinkles was fairly even & actually made the set look better (this is why I love leather furniture) So, beware. The Roma line does not age gracefully as do many other leather furniture lines.
Note: I do have a leather chair from another company that has a air valve system, that when you sit in the chair it pushes the air out & when you get up, you can hear air reinflating the cushion. This piece, 3 years old, always looks show room new.
"
4 of 4 people found this review helpful.
Review 8 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
3 out of 5
3 out of 5
Would you recommend this product to a friend? No
Customer AvatardisappointedShoper

February 22, 2010
"I bought the sofa and chair set 4 months ago. I had to request exchange twice. The first set they delivered had a squished arm on the sofa and a cut of half inch long on the arm of the chair. The second set had very dry and uncomfortable leather. Plus, one of the cushions on the sofa had apparently faded color. We accepted the third set. However, we found out the next day there are two small chips/cuts on the leather of the sofa. The texture of the leather is different on different parts of the sofa. So does it on the chair. We are disappointed but this is the best set of the three and we were tired of exchange.
The set does look beautiful in store and on the picture. Maybe we just had bad lucks. I have to say, Macy’s has excellent customer service. We would have just returned it after the first exchange otherwise."
5 of 5 people found this review helpful.
Review 9 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
3 out of 5
3 out of 5
Would you recommend this product to a friend? No
Customer AvatarPattiee
from San Diego
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? Yes
What is your age? 40-49
What is your gender? Female

5 stars for sofa/love seat - 1 star for chair/otto

February 19, 2010
"I purchased the entire 4 piece set. Sofa and loveseat are great but after 2 exchanges, I had to return the chair and ottoman. If you have a hard wood floor be cautious that the chair and ottoman are totally wobbly. Since the legs are and bottom frame are all one piece there is no adjustments for the legs and when placed on a non-carpet surface the chair AND ottoman rock diagonally back and forth. I guess I'll have to find a different chair. It's a bummer having to take 3 days off work for deliveries and in the end having to return it."
Review 10 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarkgarland
from Cary, n.c
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? No
What is your age? 40-49
What is your gender? Female

LOVE THIS SET!!!!!!!!!!!!!!!

December 28, 2009
"We bought the sofa, chair and ottoman on close out at the Macy's store and fell in love with it! The leather is a beautiful rich butter color, firm but soft and very comfortable. It's of excellent quality. I would say this is a contemporary but transitional look it will fit in where ever you need it, it's very versatile. We were concerned about the light color with our 3 boys but it wipes off with no problem and we had not had it treated. We use it in our bonus room where it is used everyday. This is a great set and I would recommend it to everyone. We have had it for 3 months."
Review 11 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarrayytate50
from Memphis, TN
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? Yes
What is your age? 40-49
What is your gender? Male

Great Purchase

December 21, 2009
"We bought the entire set 3 years ago - it still looks good, and is aging well over time. We got this one right."
Review 12 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarCphair
from Brentwood, CA
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? Yes
What is your age? 30-39
What is your gender? Female

Sofa, chair and ottoman

December 17, 2009
"I have had the sofa, chair and ottoman for 3 years now and it still looks and feels new. I was worried about the leather initially with a dog and toddler, but the leather is soft, thick and quite durable. I would buy again and certainly recommend the ROMA collection."
Review 13 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarShopper99504
Are you a Macy's Credit Card holder? Yes
What is your age? 50-60
What is your gender? Female

Love it!

November 17, 2009
"We bought the sofa, chair and ottoman two years ago and love it so much that we've just purchased the same and the loveseat for a new retirement home we've purchased in another state. It is extremely comfortable and very stylish. Even after two years of use it still looks brand new! We have the cafe-latte color and it's a great alternative to the traditional darker colored leather furniture. I highly recommend!"
Review 14 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarUofLFan
from Louisville, KY
How often do you shop at macys.com? Occasionally
Are you a Macy's Credit Card holder? Yes
What is your age? 25-29
What is your gender? Female

Roma Sofa, Loveseat, and Ottoman

November 14, 2009
"We love this set! The leather is very soft and high quality and the sofa an loveseat are firm and very comfortable not to mention very stylish. You can't beat Macy's warranty either. We are very happy with it!"
Review 15 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarMSquared
from Salem, OR
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? Yes
What is your age? 50-60
What is your gender? Female

July 21, 2009
"We bought the sofa, chair and ottoman in espresso. I was worried it would be too much dark furniture but it turned out to be perfect in our neutral, contemporary decor with white walls and taupe carpet. I love it, especially the chair (with the ottoman), which is now my favorite place to relax. The sofa is a firm seat and needs pillows to lounge around on, which also help break up the black coffee color in the room. Roma is a timeless style that could be used in either a transitional or contemporary decor."
Review 16 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avataryorkiepoo
from florida
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? Yes
What is your age? 50-60
What is your gender? Female

July 16, 2009
"I purchased the sofa and chair in caffe latte and I must say the quality of the leather and the craftmanship are of high quality. I am enjoying my furniture and I would recommend it to others."
Review 17 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatardulcegranada
from Illinois
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? Yes
What is your age? 40-49
What is your gender? Female

Roma Leather set

June 29, 2009
"Three months ago, I bought this two piece set, (Sofa and loves seat) in a espresso color, I made an excelent choice. The seats are firm and when you sit down, your body is in a straingh position, no slideing down, easy to keep clean and lather is so, so soft, easy to sleep on it, your body will not hurt. I would buy the same set all over again."
Review 18 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer Avatarlaurainpa
from PA
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? Yes
What is your age? 30-39
What is your gender? Female

love it

May 22, 2009
"I bought the sofa, loveseat, and chair. It is so comfortable. It has a firm seat, which is what we wanted. It is only a few weeks old, so I can not comment on the wear. It is beautiful!"
0 of 1 people found this review helpful.
Review 19 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarhappyinNV
from Reno, NV
How often do you shop at macys.com? First time
Are you a Macy's Credit Card holder? Yes
What is your age? 40-49
What is your gender? Female

Love it!

February 28, 2009
"We recently bought the Roma sofa in the Cafe Latte color & we love it! It sits firmly which is what we wanted. It is very comfortable. The leather is durable and smells wonderful. We love the quality of this sofa. We looked a long time before we bought and we are very happy with our purchase.
The salespeople at Macy's Furniture are great, not pushy but very knowledgeable & helpful.
"
Review 20 for Roma Leather Sofa Living Room Furniture Collection
Overall Rating
5 out of 5
5 out of 5
Would you recommend this product to a friend? Yes
Customer AvatarLaurieAD
from Merced, CA
How often do you shop at macys.com? Frequently
Are you a Macy's Credit Card holder? Yes
What is your age? 50-60
What is your gender? Female

The best value in furniture.

February 5, 2009
"This set is absolutely wonderful!
Beautiful, comfortable and smells wonderful.
The price I paid for the whole set is what many stores would charge for just the sofa.
Wish I had more rooms to furnish!
"
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